Bridgestone Americas and its subsidiaries manufacture, sell and service Bridgestone and Firestone and associate brand tires to meet the needs of their customers, maintaining wholesale and original equipment sales operations across a broad line of products, including passenger, light truck, commercial truck and bus, agricultural, motorcycle, kart and off-the-road tires.

We are committed to Bridgestone Group’s mission, “Serving Society with Superior Quality.” Our goal is to offer the best for our customers and to society, not only in terms of our products, services and technology, but in all our corporate activities.

The Bridgestone Americas international footprint includes manufacturing and sales subsidiaries located in Argentina, Brazil, Chile, Colombia, Costa Rica, and Mexico, with additional offices throughout Latin America and the Caribbean that build the “Bridgestone Americas Tire Operations (BATO-LA)” division, conformed by 5 tire manufacturing and 3 retreading plants throughout the region, 6 commercial and administrative offices; more than 8,500 employees and 2,500 points of sale throughout Latin America, including company's stores and an extensive network of distributors .

Around the world, at Bridgestone, more than 140 thousand collaborators are focused on offering advanced solutions for a world in motion, contributing our experience and innovation to position ourselves as undisputed leaders in Mobility Solutions, guided by the Bridgestone Essence and by our passion to Serve to the Society with Superior Quality.

For more information about our positions visit:

https://www.bridgestoneamericas.com/en/careers

This role will serve as a technical point-of-contact and subject matter expert on Bridgestone’s Latin America Time Keeping system, Ultimate Kronos Group’s Dimensions product. The role will be responsible for teammate and manager inquiry resolutions, reporting, solution design, configuration, and testing. This position is hands-on and requires strong critical thinking and data analysis skills. The successful candidate will take an active role in developing the new support team, this will be the first position hired and therefore will help develop scalable support processes while providing end user support to the initial business units utilizing the new solution as the solution continues to be deployed across our Bridgestone LA operations and the support needs grow.  This position will foster a culture of continuous improvement that delivers scalable and repeatable business processes to support the business.

Responsibilities:

• Develop UKG Dimensions production support skillsets including user support, system support, system configuration, reporting, and identifying control opportunities and implementing approved changes.
• Track, analyze and resolve production support inquiries.
• Resolve data related issues and apply appropriate data updates to ensure accurate time and absence information is sent to payroll for accurate payments to employees.
• Resolve process or technical issues affecting data integrity.
• Leads the development and publication of routine and ad-hoc audit reports and analytics regarding Time & Attendance.
• Partners with Payroll to streamline auditing to ensure teammates are paid properly and on time.
• Work with the software vendor’s support organization to resolve issues that require vendor assistance.
• Collaborate with the Senior Manager of Pay and Time to plan for new releases or release updates.
• Collaborate with IT resources across Bridgestone facilities to ensure time clocks are operating and collecting data as expected.
• Collaborate with interfacing application support teams to support inbound and outbound data files
• Lead and participate in new release testing.
• Ensure Business Services governance model is being followed, bring new requests that deviate from the established change control guiding principles to the regional change control board.
• Manage the intake and delivery of new requirements; facility the delivery of new requests utilizing a agile delivery methodology via Azure DevOps
• Assist in developing user procedures, reference guides, and documentation to support end users in application access, application usage, processes, features, and functionality.
• Participate in Agile planning sessions and manage the intake and delivery of new requirements; facilitate the delivery of stories and features utilizing a agile delivery methodology via Azure DevOps

• Required: 3 years of experience in an HRIS related role prefer specific experience supporting or implementing UKG Dimensions
• Experience supporting HR functions and specifically the payroll or time and attendance functions
• Advanced Microsoft Excel skills (formulas, pivot tables, macros) to include proficiency in spreadsheet analysis
• Bachelor's Degree in business, information systems, or equivalent combination of education and experience.
• High level of professional and personal integrity and ability to exercise good judgment
• Skilled at building cross-functional and multi-level relationships
• Requires strong analytical skills and the ability interpret business requirements to technical solutions and business process mapping
• Ability to adapt to a continually changing business and work environment and manage multiple priorities
• Ability to communicate effectively in both English and Spanish

• At least 1 year in current position. (internal candidates)

Note: All internal candidates must inform and get aproval from their direct leaders about the interest of been part of the process.